We want you to have the best experience possible and enjoy shopping with us. For most orders, please allow up to 7 business days for delivery in the Kuwait but below outlines further specifics surrounding shipping time frames for different parts of the world. We use this time frame as a precaution to ensure your order delivers in time, but in most cases orders arrive before the maximum time frame.

If you have any questions, issues or need assistance with tracking your order please use the 'Contact Us' link at the bottom of this page. We will respond within 24 hours to your email. Tracking information is available within 2-3 business days from the day we sent you the tracking code.

Estimated delivery time to the Middle East: 14-20 business days

Estimated delivery time to US: 7-10 business days

Estimated delivery time to Mexico: 12-15 business days

Estimated delivery time to Australia & New Zealand: 10-15 business days

Estimated delivery time to Canada: 9-16 business days

Estimated delivery time to U.K: 10-16 business days

Estimated delivery time to Europe and surrounding countries: 12-17 business days


For Rest of the World International Orders Please Allow anywhere from 14-25 business days

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.

Return and Refund Policy

Last Date: 30 March, 2025

We may update this Return and Refund Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Return and Refund on the Site, update the "Last updated" date and take any other steps required by applicable law.

At Madadh, we strive to ensure customer satisfaction. If you are not completely happy with your purchase, we offer a hassle-free return policy in compliance with consumer protection regulations.

Returns Eligibility:

Items must be returned within 30 days of delivery.
Products must be unused, undamaged, and in their original packaging with all accessories and tags intact.
Returns are accepted for defective, damaged, or incorrect items received.

Non-Returnable Items:

Personalized or custom-made products.
Items purchased on final sale or clearance.
Products that show signs of use or tampering.

How to Initiate a Return:

Contact our customer support at Support@madadh.com within 7 days of receiving your order.
Provide your order number and a photo/video of the item*.
Our team will review your request and provide return instructions.

Refund Policy:

• Refunds are processed within 10 business days after we receive and inspect the returned item.
• Refunds will be issued via the original payment method or as store credit (based on your preference).
• Return shipping fees may apply unless the item is defective or incorrect.
• Return Window is Lifetime

The amount of time a customer has to return a product

Exchange Policy:

You can request an exchange for eligible items instead of a refund. If the desired product is unavailable, a refund will be processed.

Need Help?

📩 Contact us at Support@madadh.com

Instagram - @madadh.kwt

Address - Shuwaikh Industrial Area 2, Street 18, Back Side of Sofan, Kuwait, 70030

INSTALLATION INSTRUCTION MANUAL

Method - 1

Certainly! Here's a straightforward guide to mounting Madadh metal wall art on a wall :

Gather Supplies : Collect all necessary tools and supplies, including a tape measure, pencil, level, drill, screws or anchors suitable for your wall type, and a screwdriver or drill bit.

Choose Location : Decide where you want to hang your metal wall art. Use a tape measure to ensure there's enough space and consider the aesthetics of the surrounding area.

Mark the Position : Hold the metal wall art against the wall in the desired location. Use a pencil to mark the top corners or any key mounting points on the wall.

Prepare Wall : If necessary, use a stud finder to locate studs behind the wall. If your wall art is heavy or you want extra security, it's best to mount it directly to studs. Otherwise, use wall anchors suitable for your wall type (drywall, plaster, brick, etc.).

Install Anchors or Screws : Drill holes at the marked points on the wall, either into studs or using anchors. Insert the anchors or screws into the holes, leaving them protruding slightly from the wall.

Hang the Art : Lift the metal wall art and align it with the screws or anchors on the wall. Carefully lower it into place, ensuring it's level and positioned correctly.

Secure the Art : If using screws, tighten them securely using a screwdriver or drill. If using anchors, follow the specific instructions for your chosen type to ensure a secure fit.

Check Alignment : Use a level to double-check that the metal wall art is hanging straight and level. Make any necessary adjustments by loosening and repositioning the screws or anchors.

Final Touches : Once the metal wall art is securely mounted and aligned, remove any pencil marks or debris from the area. Wipe down the art to remove any fingerprints or smudges.

Admire Your Display : Step back and admire your newly mounted metal wall art! Make any final adjustments if needed, then enjoy the visual impact it adds to your space.

Remember to follow any specific instructions provided by the manufacturer of your metal wall art, especially regarding weight limits and recommended mounting methods. And always prioritize safety by using appropriate tools and techniques when working with walls and hanging heavy objects.